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Welcome to DialTek, your state of
the art on-demand call center.
DialTek is a CLEC, web portal and inbound/outbound
call center. This unique combination of capabilities provides our
customers with the most robust call center programs and applications
while offering the highest benefit to cost ratio in the industry.
DialTek provides a thin client web based application,
providing all contact center functions through a standard web browser:
inbound, outbound, scripting, e-mail, SMS, supervision and management.
Hosted thin client applications are essential to companies, allowing
them to minimize implementation time and reduce the necessary resources
needed to develop applications. The infrastructure needs to be accessible
and simple. The DialTek solution is installed on redundant servers
and hosted in Telco hardened bunkers. With access from a standard
internet browser, there is no requirement to install a local application
on any workstation. If you are looking for a thin client call center
solution for your remote or home agents or to replace complex legacy
third party applications, DialTek is designed to provide all your
contact center needs.

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